QUALITY POLICY

It is our company's policy to supply our customers with products and services of the highest quality, meeting all specified requirements, with on-time deliveries and competitive costs, generating increased levels of satisfaction. Factoria is committed to the IATF 16949 standard and to the continuous improvement of its products, its services and the company itself, through the control of our processes, the participation of all employees and the commitment of our management, improving the effectiveness of our quality management system.

For the company, we are committed to carefully planned growth, creating satisfactory job opportunities. We will apply advanced technologies to continuously improve our products and services and to improve our work environment.

For the employee, we are committed to a safe, healthy and productive work environment. We believe that salary must be earned with a constant desire to improve productivity and by exercising individual responsibility. We recognize that our work depends on satisfied customers and that such satisfaction is the responsibility of everybody that works in this company. This requires a solid foundation of mutual trust and teamwork between all employees.

For the customer, we are committed to supplying competitive products and services and deliver them on time every time, through innovative ideas and value-added processes and creating value for our customers. We are interested in developing long-term relationships, building bridges of trust between our companies.

For our suppliers, we are commited to evaluate measurable quality, proven service levels and technological advances, as well as price, as key elements for the development of long-term, mutually-benefitial relationships.

For our community, we are commited to keep a clean facility and to protect the environment, promoting the participation of all of our employees in the betterment of our community.